Shipping Policy

1. Processing Time

• Orders are processed within 1-3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 5-10 business days.
• Express Shipping: Estimated delivery within 2-5 business days.
• International Shipping: Delivery times vary based on location and customs processing.

3. Shipping Fees

• Shipping costs are calculated at checkout based on weight, location, and shipping method.
• Free shipping is available for orders over 800 NOK.

4. Tracking Information

• Once your order is shipped, you will receive a tracking number via email.
• It may take up to 48 hours for tracking updates to appear.

5. Delays & Issues

• We are not responsible for shipping delays caused by carriers, customs, or unforeseen events.
• If your package is lost or delayed, contact us, and we will assist you in resolving the issue.

6. Incorrect Address & Non-Delivery

• Customers are responsible for providing accurate shipping details.
• If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

7. International Shipping

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• We are not liable for delays caused by customs processing.

8. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 7 days with photos of the damage.
• If a package is lost in transit, we will assist in filing a claim with the shipping carrier.

9. Changes & Cancellations

• Orders can be modified or canceled within 24 hours of purchase.
• After processing, orders cannot be canceled.

For any questions, please contact our support team.